Privacy Policy
Your Privacy and R & D Curtains Pty Limited (collectively and individually referred to as “R&D Curtains”, “we”, “us” or “our”).
WHO WE ARE AND HOW YOU CAN CONTACT US
We are R & D Curtains, a premium custom curtains and window furnishings business based in Sydney, Australia. We are committed to protecting your privacy and respecting and upholding your rights when you use our Site. This Privacy Policy applies to the products and/or services we provide on our Site www.rdcurtains.com.au (“Site”) and our social media channels, and explains how we collect, hold, use and disclose data in compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles. It also forms part of our Website Terms & Conditions.This Privacy Policy does not cover information you submit on third-party websites, even if we communicate with you there (e.g. Instagram, Facebook, Pinterest, X, or YouTube).You can contact us for privacy-related questions via our form www.rdcurtains.com.au/contact or email: info@rdcurtains.com.au.
OUR ROLE IN YOUR PRIVACY
If you are a customer, subscriber or visitor on our Site, this Privacy Policy applies to you.
OUR RESPONSIBILITIES
As we are the providers of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties.
YOUR RESPONSIBILITIES
Please read this Privacy Policy and our Website Terms & Conditions www.rdcurtains.com.au/terms. If you provide us with any data relating to a third party, you confirm that you have the right to authorise us to process that data on your behalf in accordance with this Privacy Policy.
WHEN AND HOW WE COLLECT DATA
We collect data when you:
- Purchase products or services from us
- Enquire about a quote or design consultation
- Interact with us on social media
- Complete any sign-up forms, landing pages, or send us a direct message or email
- Participate in promotions, giveaways, or surveys
- Accept cookies and other tracking technologies on any device you use to interact with us
- Voluntarily submit your data to us for any reason
USE AND DISCLOSURE OF YOUR DATA
We may use your data for:
- Operating our Site
- Providing you with products, information and services
- Customer supportImproving our Site and services
- Market research and feedback
- Providing information about promotions or opportunities (with your consent)
- Detecting and preventing fraud
We may disclose your data:
- As required by law
- With your consent
- To trusted service providers who help us deliver our products and services
- To process orders, payments, and promotions
- For marketing (with your consent)
GOOGLE ANALYTICS & META INSIGHTS
We use Google Analytics and Meta Insights to track interactions and improve the performance of our website and social media. You can opt out of tracking or targeted advertising via your browser or ad settings.
MARKETING
We will always obtain your consent before sending marketing materials. You can opt out by clicking "unsubscribe" in emails or contacting us directly.
YOUR RIGHTS
- Access the information we hold about you
- Request corrections to inaccurate information
- Request deletion of your data ("the right to be forgotten")
- Withdraw consent for marketing communications
SECURITY OF DATA
We take reasonable measures to protect your data, including:
- Password-protected systems
- Secure third-party storage providers
- PCI DSS compliant payment providers
- No storage of payment details by us
COOKIES
Our Site uses cookies for functionality, analytics, and advertising. You can block or delete cookies via your browser settings, but this may affect Site performance.
COAGE OF CONSENT
By using this Site, you confirm you are at least the age of majority in your State or Territory of residence.
GOVERNING LAW
This Privacy Policy is governed by the laws of Australia.
UPDATES
We may update this Privacy Policy from time to time. The latest version will always display the current “Effective Date” at the top of this page.
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